PDF Download Basic Telephone Training, by Anne Watson-Delestree
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Basic Telephone Training, by Anne Watson-Delestree
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Topics covered include starting the call, the boss is out, the wrong number, a bad connection, answering machines, number review, telephone numbers, the date & time, spelling clearly, taking down an address, prepositions, & a basic language review.
- Sales Rank: #5601518 in Books
- Published on: 1999-12
- Original language: English
- Number of items: 1
- Dimensions: 10.75" h x 8.50" w x .25" l,
- Binding: Paperback
- A basic course in telephone language & skills
Most helpful customer reviews
0 of 0 people found the following review helpful.
telephone English
By Michael I. Chaplan
The conversations in this book are difficult. This is obviously for a motivated student. However, if a student can deal with the conversations on the tape, he or she should be able to deal with anything that comes up in a telephone conversation.... especially if he or she is expected to take messages.
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